We have implemented enhanced safety measures to address the inherent risk of exposure to COVID-19 that exists in any public place where people are present Review safety protocols
Great American Hall

Our Promise to You
Healthy. Happy. Hershey.

That’s our promise to you. Across our destination, the health and safety of our guests, team members, and community members has been and will always be our top priority. Throughout your visit, we want you and your attendees to enjoy all that Hershey has to offer knowing that our objective is to keep you and your attendees healthy and happy.

Following guidelines from the Centers for Disease Control and Prevention (CDC) and Pennsylvania Department of Health to mitigate the spread of COVID-19, we have expanded and enhanced our already rigorous cleaning, sanitization, and disinfection procedures above our already high standards. We have increased the number of hand sanitizer machines throughout the property and will ensure social distancing is maintained between guests and team members. Hershey Resorts are implementing contactless check-in and check-out, and payment processes. Our enhanced health and safety protocols meet or exceed those established by the American Hotel & Lodging Association (AHLA) Safe Stay initiative. We are proud to increase team member training to reinforce how our team can take better care of you - our guests - but also themselves.

Please be advised that, at this time, all guests over the age of two must wear face coverings in public areas on our properties. As this situation is ever-evolving, please visit our web pages often for updates to our safety enhancements and property amenities.

We look forward to welcoming you back to Hershey and delivering the premier guest experience you have come to expect from The Sweetest Place On Earth. Thank you for putting your trust in us to keep you safe while enjoying your time at our destination.

Castillian Ballroom

New Health & Safety Enhancements

Preparing for your meeting

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We want you and your attendees to enjoy all that Hershey Resorts has to offer knowing that our objective is to keep you healthy and happy and ask that you partner with us on simple steps before and during your visit. Here is how you can prepare for a safe experience at Hershey Resorts:

Working Together for Health & Happiness

aerial view of Hersheypark

COVID-19 Warning

We have enhanced health and safety measures for our guests and team members. Guests must follow all posted instructions while visiting Hershey Resorts

An inherent risk of exposure to COVID-19 exists in any public location where people are present; we cannot guarantee you will not be exposed during your visit. COVID-19 is an extremely contagious disease that can lead to severe illness and death and people who show no symptoms can spread COVID-19 if they are infected. According to the CDC, older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. Visit the CDC website for the latest guidance.

By visiting Hershey Resorts you voluntarily assume all risks related to exposure to COVID-19.

Picard Meeting Room

Frequently Asked Questions

Your safety is our top priority

Our company has always maintained high cleaning, sanitization, and disinfection standards, which meet or exceed established industry guidelines. With that strong foundation, we have introduced new enhancements that adhere to recommendations from the CDC, Pennsylvania Department of Health, and AHLA.

Meeting/Event Management

Guest Experience

Banquets & Restaurants


Employee Precautions

We can't wait to see you!

We appreciate your support as we welcome you back to Hershey Resorts for your meeting and conference needs.

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